Poor AT&T, a customer dares to contact an executive. At least AT&T has lawyers on staff to prevent such an atrocity.
Sure, Steve Jobs might be a one-man email PR machine, but his pal Randall Stephenson at AT&T doesn’t appear to be quite as gregarious — as reader Giorgio Galante found out today, sending AT&T’s CEO two emails in two weeks results in a phone call from AT&T’s Executive Response Team and a warning that further emails will result in a cease and desist letter.
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